Privacy Policy
Last Updated: 2026
MyLaptopDoctor.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any related content, functionality, and services offered on or through the website (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Identification Information: Name, email address, phone number, and other contact details when you voluntarily submit them through contact forms or email enquiries.
- Technical Information: Internet Protocol (IP) address, browser type, operating system, and referring URL.
- Cookies and Tracking Data: Information stored through cookies, pixel tags, and similar tracking technologies to recognise your device and track your browsing behaviour.
- Usage Data: Pages visited, time spent on pages, links clicked, search queries, and interaction patterns with our Site.
- Affiliate Tracking Data: Information related to affiliate marketing activities, including click-through data, referral sources, and conversion tracking.
How We Use Information
We use the information we collect for the following purposes:
- To deliver and improve Site functionality and user experience.
- To conduct analytics and monitor Site performance, user engagement, and traffic patterns.
- To track affiliate referrals, conversions, and commission attributions.
- To respond to your enquiries and provide customer support.
- To send marketing communications, newsletters, and promotional materials (where you have opted in).
- To comply with legal obligations and enforce our Terms of Service.
- To detect, investigate, and prevent fraudulent activity and security breaches.
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for Site functionality, security, and basic operations.
- Analytics Cookies: Track user behaviour to help us understand how visitors use the Site and improve performance.
- Affiliate Tracking Cookies: Monitor clicks and referrals to partner casinos and gambling affiliates for commission purposes.
- Marketing Cookies: Used for retargeting advertisements and personalised marketing campaigns.
Cookie Management and Opt-Out: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may impact Site functionality. For more information on managing cookies, visit allaboutcookies.org.
Third-Party Links
Our Site contains links to external websites, including non-GamStop casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party websites. We encourage you to review the privacy policies of any linked sites before providing your personal information.
When you click on affiliate links and register with partner casinos, you are subject to their respective privacy policies and terms of service. We have no control over how third parties collect, use, or protect your data.
Your Rights
Under UK GDPR and Data Protection Act 2018: If you are located in the United Kingdom, you have the following rights:
- Right to access your personal data.
- Right to rectify inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") under certain circumstances.
- Right to restrict processing of your data.
- Right to data portability.
- Right to object to processing.
- Rights related to automated decision-making and profiling.
Under CCPA (if applicable for US residents): If you are a California resident, you have rights to know, delete, and opt-out of the sale or sharing of personal information.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal data for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. Typically:
- Personal information provided through contact forms is retained for up to 3 years.
- Analytics and usage data is retained for up to 2 years.
- Affiliate tracking data is retained for the duration necessary to attribute and verify conversions and commissions.
- Cookie data is retained in accordance with cookie expiration settings.
You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
- Email: privacy@mylaptopdoctor.co.uk
- Website: mylaptopdoctor.co.uk
We will respond to your request within 30 days (or as required by applicable law).
Data Protection Officer / Supervisory Authority: If you believe we have violated your privacy rights and our response is unsatisfactory, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.